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Making the most of busy days in your business

Being busy is a wonderful thing for your business but can often lead to chaos rather than profits!

With December being such a great month for sales, it is timely to remind ourselves with a quick checklist of how to make the most of it by preparing both the front and back of house to maximise sales, contain costs and avoid dramas.

Ticket to reducing no-shows are pre-paid guarantees

Last minute cancellations and no-shows place a significant burden on the profit margins of any venue.

Many have used the 'no booking' policy to tackle the issue but another way has gained in popularity recently ... ticketing or pre-paid payment solutions that offer a guarantee that the diner will show up for their booking.

Dining etiquette in Oz over Christmas revealed

Yumtable, a restaurant discounts website, has released the results of a new survey which show that, when it comes to eating out during the festive season, Aussies are particularly impatient.

The results of the survey indicate that 41% of diners are not prepared to wait more than 10 minutes for a table while 28% would not wait more than 15 minutes.

The pros of serving up edible insects and adding them to your menu

The Western palate is not, admittedly, overly familiar with bugs. The idea of consuming an insect at mealtime is not something that may appeal to most but these little protein sources have gained a significant amount of attention over the past few years within the food industry.

High profile Australian chefs including Matt Stone and Kylie Kwong have experimented with the creepy crawlies in their restaurants in recent times.

Tips to get diners in the door this festive season

Along with hanging your tinsel and stockings, it's time to boost the bookings at your restaurant by getting a marketing strategy into place now so that your establishment is ready to feed the mob of hungry Christmas shoppers.

Hot water for restaurant owner following vegan Facebook rant

Taking to social media to criticise a vegan customer has landed the co-owner of the Tuk Tuk restaurant in the NSW Hunter Valley in hot water.

Publishing the post on the restaurant's Facebook page, Mark Clews not only critiqued the customers clothing (writing that her tie-dyed shirt was "made in a Chinese sweat shop") but also went on to compare her beliefs to Nazism.

Parents night lauched at Sydney venue

Every Wednesday the upmarket Potts Point venue The Roosevelt Bar and Diner has a parents night where, for $20, they have a nanny feed and look after the children while they eat dinner in the restaurant.

Sven Almenning. owner of the venue and the Speakeasy Group, spoke of the idea coming from he and his wife's own frustrations in locating and managing babysitters for their own family.

Annual Charity Event for Homeless needs volunteer Chefs

On 3 June Sydney Homeless Connect (SHC) is set to hold its fifth annual event for the city's homeless and it needs five chefs to help out on the day.

Volunteers and specialist providers that include doctors, dentists and hairdressers will be on hand at the event to provide much needed services to the city's homeless in order to improve their health and living standards.

Improving Staff Hygiene with the White Tick Programme

The founder of the Hygiene Foundation of Australia, Gus Hehme, has developed the White Tick Programme in order to safeguard hospitality staff and their customers from illness.

The programme is based on the ASKS principles of awareness, solution, knowledge and support and seeks to tackle the issue of complacency surrounding the importance of personal hygiene by educating staff.

Young Industry Professionals sought for New Scholarship Programme

The Melbourne Food and Wine Festival and Hostplus have joined forces to launch a new national scholarship programme for professionals in the food, wine and hospitality industries aged between 18 and 30.

One lucky winner will receive a scholarship that includes work experience at three of the world's best wineries or restaurants (dependent on their focus!). All travel and accomodation expenses will be covered as well as the winner receiving an additional $2000 in spending money.